We want to hear from you! Below is a list of commonly called phone numbers for city services. You may also try the “How Do I” feature, which provides contact information for commonly requested services. For emergencies, call 9-1-1. If you can't find the number you are looking for, please call the main line at 253.835.7000. 

City Hall (Also Police and Municipal Court)
33325 8th Ave S.
Federal Way, WA 98003

Department	Number
Animal Services - Animal licensing and animal complaints	253.835.PETS (7387)
Building Permits	253.835.2607
Business Licenses	253.835.2506
City Attorney	253.835.2563
City Clerk	253.835.2540
City Council	253.835.2400
Code Enforcement	253.835.2617
Community and Economic Development - building and land use permits, zoning, etc...	253.835.2607
Graffiti Removal	253.835.2617
Human Services - Housing, neighborhood resources	253.835.2510
Main	253.835.7000
Mayor’s Office	253.835.2400
Media Relations	253.835.2411
Municipal Court	253.835.3000
Passports	253.835.7000
Police	253.835.6700
Public Works - Streets and traffic, snow removal, capital projects	253.835.2700
Sign Retrieval Line	253.835.2637
Solid Waste and Recycling	253.835.2700
For missed garbage pick-ups, call Waste Management	800.592.9995
Surface Water Management	253.835.2700