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Public Works - Administration

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1. I am new to the area. Who provides utility services to Federal Way?

Please view the following document to find contact information for utility providers in Federal Way. For additional questions, please call the Public Works Department at 253.835.2700 during normal business hours. Utility Provider Contact Information

2. Where can I find out what projects are available for bids?

The following webpage provides all bidding information for the city. Bids and RFPs

3. I got a ticket in a school zone. How can I contest it?

Although Public Works is responsible for traffic signals, all school zone enforcement related tickets are handled through the Municipal Court. If there is a problem with a camera or signal in a photo-enforced school zone, please contact Lt. James Nelson of the Federal Way Police Department at 253.835.6779. Please report malfunctioning non-photo enforced school flashers to Public Works by calling 253.835.2700 or by reporting the issue online. School Zone Flasher Schedule

4. What can be done about an abandoned vehicle on my street?

Please call the Police Traffic Unit at 253.835.6775 and leave complete information about the abandoned vehicle on the voicemail, including the vehicle make, model, color and license plate information. Traffic unit officers check the messages daily and will investigate all abandoned vehicles.

5. Who do I contact if I am concerned about a tree near my property?

Please contact the Parks and Public Works Department at 253.835.2700.